How To Implement A Compliance Training LMS
For the most part, compliance issues are a matter of protection and safety. They’re designed to avoid accidents and preserve the health of both customers and workers. This means compliance regulations can be simultaneously detailed and shallow. They’ll go into hundreds of loopholes and sub-clauses, trying to cover every possible scenario. But they won’t dig into the human aspect. A clothing tag might, in all seriousness, say "Remove the child from clothing before putting in the washing machine." But it won’t ensure the detergent, the machine, or the ink used on the fabric is safe for kids to use. Much the same as your online compliance training program might cover the rules and regulations employees must play by but forget all about the relatability factor.
5 Tips To Launch A Compliance Training Online Program With The Right LMS
1. Leave More Room To Play
Let’s look at the example above. A typical commercial compliance course would probably insist you put that label to avoid lawsuits. It might spell out the cost of a child-injury fine. Or advise you to put your contact number clearly on the garment, just in case. With a compliance training LMS, you can dig deeper. You can explore how that label was designed in the first place. Simulate circumstances where a parent might accidentally (?) launder their child—preferably as an animation, with the disclaimer that no kids were harmed during "filming." Because there’s scope and free rein, your online course can then explore more practical infringements and solutions. It could provide alternatives via branching scenarios, like making sure said clothes are easy to get off said child, especially in the middle of a tantrum.
2. Create Online Training Infographics Explaining The Company Policy
While companies in the same industry may have the same overall rules, they definitely have their own way of doing things. For example, many modern companies require biometric ID tags. But some facilitate this through fingerprint scanning at the door, while others issue name tags with security chips. Some companies have a specific position, color and style for lanyards. Others allow you to hang it on whatever you like. And these kinds of differences are tricky to express in an industry-wide compliance program. With a compliance training LMS, you can summarize compliance policies that are specific to your firm. Present them as searchable, legible, attractive infographics, and use them to build a digital compliance online training library.
3. Offer Immersive Online Training Experiences
Any old training course can build up using videogame modules and online training simulations. But a compliance training LMS lets you completely personalize the experience. For example, instead of using a generic parking structure for training, shoot a 3D video of your office parking lot. Build your simulations and online training exercises around this video for added realism. Maybe the security guard in the training module yells "Hey! You can’t park here!" You can see the actual spot in your mind. And when you walk past the forbidden zone on your way home that evening, the lesson is reinforced. Similarly, team members can—anonymously—upload their experiences, and your LMS admin can turn their "confessions" into case studies. You can’t achieve this level of intensity using pre-packaged software.
4. Shift Their Point Of View
Characters, avatars, and personas are a staple for online training courses of any kind. But these characters are usually stereotypes or 2D iterations. The characters have no… character. Building up your compliance training from scratch can help you flesh them out. You can even go the extra step and use real-life representations. Everyone in the office can have their own in-game character. Equipping it with their qualities, skills, and personality traits. For certain "stock" characters like the receptionist or security guard, you can apply their likeness and even their voices. It heightens the immersion for employee training participants and makes it more relatable. Employees start to see their colleagues in a different way. They can even choose to "play" as the boss or the office chef. They might spend a training day in the simulated security booth, for example. After that experience, our staff is unlikely to give the guards a hard time just for doing their jobs.
5. Use Certifications To Target The Gaps
Certifications are a valuable addition to your compliance online training program because they help you spot the gaps and focus on crucial issues, for example, high-risk areas that may eventually diminish your ROI and/or lead to on-the-job accidents. In order to launch a certification program, look for a compliance LMS that features built-in certification management and renewals. Employees receive a notification when their certificate is about to lapse so that they know when to refresh their knowledge. This also comes in handy in the event of an audit when you need to prove that employees have the necessary training. Of course, integrated reports are another key feature to consider during your search for an LMS, since you’ll need to be able to monitor individual performance and identify personal areas for improvement.
A compliance training LMS enables you to devise compliance training programs designed specifically for your team. This makes sessions personal, relevant, and more effective. What are some insider tricks you can explore? Make it playful and entertaining to motivate sign-ups and help recall. Turn boring office policies into fun online training infographics. Use contextual settings to bring the online training session to life. Let them role-play as their colleagues to give them a glimpse into other office tasks. It gives them a deeper understanding of the consequences of non-compliance. This builds empathy and makes the office a better place, improving work conditions for everyone.
How can you mitigate risks in the modern corporate world? Download our eBook Mitigating Risks In The Modern Corporate World: Your Guide To Investing In A Compliance Training LMS for tips on how to choose the ideal LMS for your organization and implement an effective compliance program. It also features insider secrets on how to create an accurate budget and which features to search for.